Slide 20 of 28
Notes:
“The leaders primary contribution is in the recognition of good ideas, the support of those ideas, and the willingness to challenge the system in order to get new products, processes, and services adopted. In this sense, it might be more accurate to call them early adopters of innovation. …Leaders are learners. They learn from their mistakes as well as their successes.”
(Kouzes & Posner, pages 8-9)