Clear communication,
productive idea generation, creative problem-solving, and effective
implementation are critical to everyone's success in the future.
These activities will increasingly take place in a world inundated
with information, permeated with hypermedia communications links,
and challenged by increased cultural diversity. An understanding
of group process dynamics, and how to enhance communication, creativity,
and constructive activity within workgroups, teams, and communities
also enhances people's ability to plan in the face of uncertainty,
adapt to increasing rates of change, and imagine and build the future
they desire.
In this course, students
will explore and practice the use of tools which help people communicate
ideas more clearly, think more creatively, solve problems more innovatively,
and implement solutions and plans more effectively. Materials
covered include basic group facilitation techniques, nominal group
technique, graphic recording, the "six hats" approach,
and a range of futures-specific workshop techniques related to assumptions
about the future, emerging issues, scenarios of alternative futures,
and visions of preferable futures, as well as strategic planning
for the future. This will culminate in student design of a
strategic planning model which includes applied futures research
tools.
Assignments:
- two-page paper: on
the first page, describe the best meeting you have ever experienced,
and why it was the best, and on the second page, the worst meeting
you have ever experienced and why it was the worst -- 10% of the
final grade;
- using the guidelines
in Doyle and Strauss, and process suggestions from de Bono, analyze
why the best meeting you described above worked so well, and suggest
ways to improve the worst meeting you described above -- 10% of
final grade;
- choose three "clients"
for the semester: a group or division or project at work; a volunteer
group, community group, church or school group with which you
are involved; or some organizations with whom you might like to
work in the future. During the course (that is, sometime
before March 2003), use the techniques presented to design meeting
processes appropriate to each "client," and apply the
futures participation techniques studied to at least one of your
"clients." These are design assignments, submitted
as draft agendas/worksheets -- 30% of final grade;
- design a strategic
planning process for a specific example client, and create a facilitator's
handbook -- featuring, for example, powerpoint slides explaining
the planning model and any process activities, group process worksheets,
and evaluation forms -- for use in implementing that planning
process and change management activities to follow -- 50% of final
grade.
Formats for each
assignment/class activity: specific, detailed descriptions of the
format and content required for each assignment will be available
as handouts when assigned.
Grading: see grading
policy specified below. Any written work may be revised and
resubmitted for a grade revision, on the student’s initiative,
prior to the end of term.
Abilities/Outcomes:
- Understanding the
range of approaches to facilitated group process, including active
listening, recording and graphic recording, nominal group technique,
snowcards, spider diagrams, and others;
- Choosing processes
and structures appropriately for specific groups and particular
outcomes;
- Mastering approaches
to facilitating futures thinking in groups: emerging issues, futures
assumptions, scenario use, visioning, and strategic planning;
- Develop a personal
tools and techniques workbook to support ongoing process design
and implementation;
- Communicate the above
clearly to others via discussion, presentation, and writing;
- Use the Internet and
WorldWide Web for research.
Required
Texts
DOYLE, Michael and David
STRAUSS
How to Make Meetings Work
1993 New York:
Jove Books, The Berkeley Publishing Group.
ISBN 0-515-09048-4
DE BONO, Edward
Six Thinking Hats
1986 Boston:
Little, Brown & Co.
ISBN
BRADFORD, Robert W.,
J. Peter DUNCAN, Peter DUNCAN, Brian TARCY
Simplified
Strategic Planning : A No-Nonsense Guide for Busy People Who Want
Results Fast!
1999 New York: Chandler House Press.
ISBN: 1886284466
Recommended
Texts
NANUS, Burt and Warren
G. BENNIS
Visionary
Leadership : Creating a Compelling Sense of Direction for Your Organization
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